This demo shows how Contoso Coffee is transforming customer service with Dynamics 365 and AI agents—cutting wait times, eliminating repetitive questions, and delivering consistent answers that empower both customers and service reps.
Last updated 2026-07-20
Duration
10 minutes
Recommended Role
Industry
Licensing
Copilot for Microsoft 365, Dynamics 365
Audience
Products
Solution Area
AI Business Solutions
Solution Play
Demo type
Simulated Experience
No available notes
No available assets
No applicable resources